The Small Print
Forms of Payment Accepted:
First Payments can be made by Bank Transfer, Invoiced or Paypal- however must be paid in full 3 days minimum prior to appointment.
Cash or card payments can be accepted for subsequent appointments on the day of your appointment.
For package sessions I am happy to agree a payment instalment plan as appropriate.
I fully understand that sometimes unforeseen circumstances mean that you may need to cancel appointments. However, in order to meet all of my valued clients’ needs and requirements I have a strict cancellation policy in place.
For cancellations made within 48 hours of an appointment 50% of the fee will be invoiced to the client. Any cancellations made within 24 hours of an appointment will require 100% of the fee to be paid by the client.
If in unavoidable situations appointments need to be cancelled me- full refunds (pro-rata) will be provided or appointments re-arranged as appropriate for the client.
Arriving late for an appointment:
If you are running late for an appointment - contact myself or the receptionist as soon you can. We will do our best to provide you with your full appointment time allocation, but this may not always be possible.
When it is not possible the session fee remains payable in full.
Contact outside of appointments:
I can be contacted outside of scheduled appointments via telephone call, text or email and will always aim to respond to you within 24 hours. Should additional regular and frequent contact be required fees will be discussed.
In order to ensure continued best practice- I receive regular supervision during which we discuss and review work with clients. Any reference to specific clients are treated with the utmost respect and confidentiality and at no point do we divulge information that would disclose the identity of my clients.
Disclaimer: Success of recommended therapies depend entirely on an individual’s commitment to attending sessions and following action plans agreed between the practitioner and client. In the specific case of clinical hypnosis and NLP, susceptibility can be varied.